Terms and Conditions for Sale of Goods
Soak and Fizz: Terms and Conditions
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1. Introduction
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1.1 These terms and conditions ("Terms") govern the sale of goods by Soak and Fizz to customers.
1.2 By placing an order, you agree to be bound by these Terms.
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2. Ordering and Payment
2.1 To place an order, you must provide accurate and complete information.
2.2 Payment must be made in full at the time of purchase. We accept Visa and Mastercard Debit and Credit Cards and American Express.
2.3 Prices are subject to change without notice.
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3. Product Information
3.1 We make every effort to ensure product information is accurate. However, we cannot guarantee that all information is error-free.
3.2 Product images are for illustrative purposes only and may not accurately reflect the product.
4. Delivery & Collection
4.1 We aim to deliver your order within 7 days.
4.2 If you have asked to collect the products from our premises, you can collect them from us at any time during our working hours of 9am to 4pm on Tuesdays to Saturdays. Opening times may vary.
4.3 Delivery times may vary due to unforeseen circumstances.
4.4 We are not liable for delays caused by factors beyond our control.
4.5 Risk and title in the goods pass to you upon delivery.
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5. Returns and Refunds
5.1 You may return unopened and unused products within 14 days of receipt for a full refund or exchange.
5.2 To initiate a return, please contact us at info@soakandfizz.co.uk.
5.3 Return shipping costs are your responsibility unless the return is due to our error.
6. Intellectual Property
6.1 All intellectual property rights in the website and its content belong to Soak and Fizz.
7. Limitation of Liability
7.1 Our liability for any loss or damage, whether arising in contract, tort (including negligence), or otherwise, is limited to the purchase price of the goods.
7.2 We are not liable for any indirect or consequential loss or damage.
8. Governing Law
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8.1 These Terms are governed by the laws of England and Wales.
8.2 Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact Us
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9.1 If you have any questions or concerns, please contact us at info@soakandfizz.co.uk or 07777 502036.